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How we handle privacy, data and terms on gtb88

We keep your account data secure, explain what we collect and how you can reach us to request changes or ask questions.

Privacy PolicyCookie UseUser RightsData RetentionContact Us

Legal posture and data-handling principles

gtb88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

gtb88 operates where local law permits and our services are available only to visitors eligible under Malaysian regulation. We collect account registration details, payment transaction records and session logs to maintain account security, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and verify withdrawals.

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Personal data is stored securely on encrypted servers and retained for the period required by local regulation or as long as your account remains active. We do not sell or share your information with third parties outside our payment processors and licensed service providers. You may
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request to view, update or delete your data by contacting our support team at any time. Cookie files are used to keep you logged in and remember language preferences; you can disable them in your browser settings, though some features may be affected. By opening an
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account you confirm that you have read and accept these terms and that access is lawful in your location.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACT

Reach us with privacy or legal questions

If you have questions about how we handle your data, want to request a copy of your information or ask for deletion, our support team is standing by.

Live Chat Open the chat widget in the lower corner and select the Privacy or Legal topic from the menu. An agent will join within minutes to answer your questions, guide you through a data request or connect you with our compliance team if needed.

Email Support Send your privacy or legal query to our support email and include your registered account name so we can verify your identity. We reply within 24 hours with the information you requested or next steps for a formal data request under local regulation.

Account Settings Log in and visit the Privacy section under your account settings to view what data we hold, update your contact details or submit a deletion request. Most changes take effect immediately; deletion requests are processed within seven business days after identity verification.

DATA SECURITY

What we protect and how you control your information

We encrypt account credentials, payment records and session data using industry-standard protocols. Cookies remember your login and language choice but contain no sensitive information.

Encryption & Storage

All account data is encrypted in transit and at rest on servers located in secure data centres. Payment details pass directly to our licensed processors and are never stored in plain text. Session logs are retained for 90 days for fraud prevention and then deleted automatically.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No advertising or tracking cookies are placed without your consent. You can clear or block cookies in your browser; doing so will log you out and reset preferences.

Data Collection

We collect your email, phone number and payment method during registration, plus IP address and device type for security monitoring. Game play history and transaction records are stored to display your account balance and comply with local financial regulation. We never collect or store biometric data.

Third-Party Sharing

Your data is shared only with our payment processors for deposit and withdrawal handling and with our licensed game providers to load your account balance in their lobbies. We do not sell, rent or share your information with marketers or data brokers under any circumstance.

User Rights

You have the right to request a copy of all personal data we hold, ask us to correct inaccurate information, or request deletion of your account and all associated records. Contact us through live chat or email and we will verify your identity before processing the request within the timeframe set by local regulation.

Retention & Deletion

Account data is retained for as long as your account remains active. If you request deletion we remove personal identifiers within seven business days, though anonymised transaction records may be kept longer to meet regulatory requirements. Inactive accounts are flagged after 12 months and archived after 24 months.

Answers about privacy, data and legal terms

We collect your email address, phone number, chosen payment method and IP address during registration. Session logs record your device type and login times for security monitoring. Game play history and transaction records are stored to display balances and comply with local financial regulation.

Yes. Contact us through live chat or email with your registered account name and we will verify your identity before sending a copy of all personal data we store. Most requests are fulfilled within 48 hours under Malaysian data protection guidelines.

Log in and visit Account Settings, then select Delete Account at the bottom of the Privacy section. Alternatively, send a deletion request via email or live chat. We verify your identity and process the deletion within seven business days, removing all personal identifiers from our active systems.

We share data only with our licensed payment processors for deposit and withdrawal handling and with our game providers to sync your balance in their lobbies. We never sell, rent or share your information with advertisers, data brokers or any party outside our regulated service providers.

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No advertising or tracking cookies are placed without your consent. You can disable cookies in your browser, though doing so will log you out and reset your preferences.

Active account data is retained indefinitely until you request deletion. Inactive accounts are flagged after 12 months and archived after 24 months. Transaction records may be kept in anonymised form for up to seven years to meet local financial regulation, but personal identifiers are removed.

The complete terms and conditions are available in the footer of every page under Legal Documents. You can also request a copy by emailing our support team. We recommend reviewing them before you open an account to ensure you understand your rights and our obligations under local law.

How we handle privacy, data and terms on gtb88

Reach us with privacy or legal questions

What we protect and how you control your information

Encryption & Storage

Cookie Policy

Data Collection

Third-Party Sharing

User Rights

Retention & Deletion

Answers about privacy, data and legal terms

01 What personal data does gtb88 collect when I open an account?

02 Can I request a copy of the data you hold about me?

03 How do I delete my account and remove my data?

04 Do you share my information with third parties?

05 What cookies does gtb88 use and can I disable them?

06 How long do you keep my account data after I stop using gtb88?

07 Where can I read the full legal terms and conditions?

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